Payment Methods
At Nathaniell, we are committed to providing a secure, transparent, and reliable payment experience for all customers. This Payment Methods Policy explains the types of payment options we accept, how payments are processed, and the security measures in place to protect your financial information.
By completing a purchase on our website, you acknowledge and agree to the payment terms and conditions described in this policy.
1. Accepted Payment Methods
To accommodate customers from different regions and preferences, Nathaniell accepts multiple trusted payment methods through secure payment gateways. All transactions must be completed using one of the methods listed below.
| Payment Method | Type | Details |
|---|---|---|
| Visa | Credit / Debit Card | Widely accepted worldwide |
| Mastercard | Credit / Debit Card | International and domestic cards supported |
| American Express (Amex) | Credit Card | Subject to issuer approval |
| Discover | Credit Card | Available for eligible cardholders |
| PayPal (Recommended) | Digital Wallet | Secure, fast, buyer protection included |
2. Recommended Payment Option: PayPal
While all listed payment methods are secure and reliable, Nathaniell strongly recommends PayPal as a preferred payment option. PayPal is a globally recognized digital payment platform that offers additional layers of protection for online shoppers.
When you choose PayPal at checkout, your payment is processed directly through PayPal’s secure system. Your card or bank information is never shared with or stored on our website.
- Enhanced security and fraud prevention
- Fast and seamless checkout experience
- Buyer protection under PayPal’s policies
- No need to re-enter card details on our site
Using PayPal does not require a PayPal balance. You may still use your credit or debit card through PayPal without creating an account, depending on PayPal availability in your region.
3. Payment Authorization & Processing
All payments made on Nathaniell are subject to authorization and verification by the selected payment provider. Authorization occurs at the time you place your order.
Once payment authorization is successful, your order will be confirmed and processed for fulfillment. If authorization fails or is declined, the order will not be completed.
- Payments are processed in real time or near real time
- Orders are not shipped until payment is confirmed
- We reserve the right to cancel unpaid or failed transactions
4. Payment Security Measures
Protecting your payment information is a top priority at Nathaniell. We implement industry-standard security technologies to safeguard all transactions.
- Secure Socket Layer (SSL) encryption across the website
- PCI-compliant payment processing partners
- Limited internal access to transaction data
- Regular monitoring for suspicious activity
Although no online payment system can be guaranteed to be 100% secure, we continuously work to minimize risks and maintain a safe shopping environment.
5. Failed, Reversed, or Declined Payments
Payments may occasionally fail or be declined due to reasons beyond our control. These may include incorrect billing information, insufficient funds, or restrictions placed by your bank or card issuer.
If your payment is declined, you may attempt to complete your order using an alternative payment method.
- Verify billing details before retrying
- Ensure sufficient balance or credit limit
- Contact your bank or payment provider if needed
6. Refunds and Payment Method Used
All refunds issued by Nathaniell will be returned to the original payment method used at checkout, in accordance with our Return & Refund Policy.
Refund processing times vary depending on the payment provider and financial institution. PayPal refunds are often processed faster than traditional credit or debit card refunds.
7. Currency & Charges
All prices displayed on our website are shown in the currency indicated at checkout. Currency conversion fees, if applicable, are determined by your bank or payment provider and are not controlled by Nathaniell.
Nathaniell does not charge additional payment processing fees beyond the total order amount displayed during checkout.
8. Policy Updates
We reserve the right to update, modify, or discontinue accepted payment methods at any time without prior notice. Any changes will be reflected on this page.
Continued use of our website after changes are posted constitutes acceptance of the updated Payment Methods Policy.
Last Updated: January 2026